We respect the privacy of individuals and take protecting personal information seriously. We are bound by the Australian Privacy Principles set out in the Privacy Act 1988 (Privacy Act).
This Privacy Policy applies to the privacy practices in Australia of Goodyear Autocare Warana. It outlines how Goodyear Autocare Warana collects, uses, discloses and otherwise handles personal information.
Personal information is any information (including an opinion) that identifies you or that can reasonably enable your identification.
The types of personal information that we collect and hold about you will depend on your interaction with us. Generally, we will collect and hold your name, contact details and information relating to your dealings with us. But we may also collect additional personal information about you if you:
Goodyear Autocare Warana collects personal information about you in a number of different ways.
We may collect personal information directly from you or in the course of our dealings with you, such as when you provide personal information to us, you order our products or services, you use our website or apply for a job with us. If we have extended a credit facility to you, we will also collect information internally about your payment performance.
We may also collect personal information about you from publicly available sources, or in some cases, from third parties including:
You may have the option, if it is lawful or practical, to remain anonymous or use a name other than your own (a “pseudonym”) when you deal with us. For example, when you make a general enquiry about Goodyear Autocare Warana products or services. If you choose to deal with us anonymously or the personal information you provide to us is incomplete or inaccurate, we may not be able to provide our services to you effectively.
For instance, if we are not able to collect personal information about you, we may not be able to:
The purposes for which we collect your personal information include, but are not limited to:
We may use or disclose your personal information for the primary purpose of collection, and for any reasonably related secondary purpose (or, where the information is sensitive information, any directly related secondary purpose) which is within your reasonable expectations, including, but not limited to:
We disclose your personal information to others, including:
We may also disclose your personal information for a secondary purpose that is related to a purpose for which we collected it, where you would reasonably expect us to disclose your personal information for that secondary purpose.
Your personal information may be used and disclosed for marketing and promotional purposes. We may contact you by mail, email, SMS or fax to provide you with information about our products or services or other services and products we think may be of interest to you. If you have provided us with your preferred method of communication we will endeavour to use that method wherever practical to do so. If you wish to cease receiving marketing information from us, you may notify us using the contact details provided below or by using any opt-out facilities provided in the marketing communications.
We will take such steps as are reasonable to ensure that the personal information which we collect remains accurate, up to date and complete.
You have a right to request access to or correction of your personal information we hold about you at any time by contacting us (see details below). In some cases we may be able to deal with your request over the phone or at a store. We may charge you a small fee to cover our costs when giving you access to personal information we hold about you, but we’ll always check with you first. No charge will be made for simply making the request and we will not charge you for making a request to update or correct your personal information.
If you consider that the information which we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, we will take reasonable steps, consistent with our obligations under the Privacy Act, to correct that information if you so request.
We will respond to all requests for access and/or correction within a reasonable time.
If you have any questions or concerns about our collection, use or disclosure of personal information or if you believe that we have not complied with this Privacy Policy or the Privacy Act, please contact our Privacy Officer using the contact information below and provide details of your question or concern so that we can investigate it. Your question or complaint must be made in writing, so we can be sure about the details of the complaint.
When contacting us, please provide as much detail as possible in relation to the query, issue or complaint.
Any complaint will be taken seriously and will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with relevant information we may require.
If you are not satisfied with our response or how we handled your complaint, you may complain to the Office of the Australian Information Commissioner (in writing) at:
Office of the Australian Information Commissioner (OAIC) GPO Box 5218 Sydney NSW 2001 Phone: 1300 363 992 Email: enquiries@oaic.gov.au.
We store personal information in different ways, including in paper files and in electronic form. The security of your personal information is important to us and we take reasonable steps to protect it from misuse, interference and loss, and from unauthorised access, modification or disclosure. We will destroy or de-identify personal information once we no longer require it for our business purposes.
Some of the ways we secure your personal information are:
We may store personal information physically or electronically with third party data storage providers. Where we do this, our contractual arrangements with those third parties require those providers to take appropriate measures to protect that personal information.
When using our website you should be aware that no data transmission over the Internet can be guaranteed as totally secure. Although we strive to protect such information, we do not warrant the security of any information that you transmit to us over the Internet and you do so at your own risk.
A cookie is a small file which is sent to your browser and stored on your computer and helps us understand and track your use of our website and where we can improve your user experience and the information and services we provide to you.
We may work with third parties to research certain usage and activities on our website. No personal information about you is shared except to the extent it is required to be used by a third party or parties for providing such research, and in the course of conducting this research we, and these third parties may place a unique “cookie” on your browser.
We use cookies to gather information on IP addresses, to analyse trends, administer the site, track users’ movements on the site and gather broad demographic information for aggregate use. IP addresses are not linked to other personally identifiable information and will not be used to deliver targeted marketing messages.
For information about blocking the use of cookies, please refer to the instructions/help screen on your Internet browser.
Please direct contact regarding privacy queries, issues or complaints to the following areas:
Email: sales@goodyearwarana.com.au
Ph: (07) 5493 4522
Address: Goodyear Autocare Warana, 236 Nicklin Way, Warana QLD 4575
From time to time, we may change our policy on how we handle personal information or the types of personal information which we hold. Any changes to our policy will be published on our website. You may obtain a copy of our current policy from our website or by contacting us on the details above. It is your responsibility to check the website from time to time in order to determine whether there have been any changes.
Opening Hours
Monday | 7.00am – 5.30pm |
Tuesday | 7.00am – 5.30pm |
Wednesday | 7.00am – 5.30pm |
Thursday | 7.00am – 5.30pm |
Friday | 7.00am – 5.30pm |
Saturday | 8.00am – 12.00pm |
Sunday | Closed |
Public Holidays | Closed |
© 2024 Goodyear Tyre and Auto Warana.